Highly satisfied with service
Shannon was honestly the best property manager ever. She was diligent and quick with responding to any and all questions I had. Being a first time renter, she made it extremely easy to find a place to call home. Shannon is a great asset to your team!! I cannot thank her enough for such great assistance this past month!
- Breanna .
Above and Beyond!
My wife and I have been living for over a year in a condo managed by Rentallink. At first the process was frustrating, through no fault of them but just the obligatory process of the application, fees, waiting, etc. Rentallink did all they could to expedite things, very respectfully and professionally. We only had one or two instances when something broke in the apartment, like the oven door, and each time they had it repaired, no questions asked, within a few days. This is how I expect to be treated - standard procedure. But then Rentallink went way above and beyond anything they had to do or anyone would have to do - Ryan, Shannon, and Chelsea were fabulous! I had been in the middle of changing jobs, things were uncertain, money was tight, so we didn't know if and when we needed to move, and the rules were that we had to make a decision by a certain date. I realize that ultimately it's up to the actual owner so they probably can't do this in many cases, but they demonstrated flexibility and understanding and accommodated us more than we had ever expected, bent over backward, did considerable extra time and work to help us, and at absolutely no cost or benefit to themselves. Honestly if it were not for Ryan, Shannon and Chelsea I would have found myself in an extremely tough situation. This isn't just good business - it's being good and kind people, a rarity in this business these days. And since there is nothing special about me I can safely assume that they are just as great with all of their tenants. I can only hope that when we do move it will be to another place where we will be fortunate enough to continue with them.
- william .
Shannon, by far, surpassed all expectations and made what is normally considered a hinderance to move a pleasant one. She was completely professional, personable and knowledgeable. Above all, Shannon was flexible, always prepared and willing to go the extra mile to ensure my family's happiness and transition.
- Mellanie .
My Rental Link agent Todd was a pleasure to work with, Very Nice and polite.
- Lashawnda .
High Quality Service
I submitted a work order with Rental Link and within 24 hours, the issue had been tended to and completely resolved! Great work!!
- Tara .
Our Rental Link agent Shannon was very easy to work with, kept us informed of the application process, and was more than willing to discuss any of our concerns. She's professional and friendly!
- Erin .
Excellent client service
I have been using Rental Link over 3 years now and they have delivered excellent client service. I have experienced professional, courteous and proactive service from Ryan, Chelsea, Shannon all the staff. I am a remote landlord from the Waterloo Region of Ontario and I have been extremely pleased and impressed with their service and management of my properties. They look after all aspects of the rental process, including finding and screening tenants, maintenance, repair and renovation of properties and the accounting details. They are always eager to give you great client service. I would strongly recommend Rental Link to anyone considering looking for a great professional property manager.
- Kevin .
From the day we were connected with Ryan Pinsch and RentalLink we felt we were in good hands. We purchased property in Fort Myers in 2012 and being from Toronto Canada, we needed experience of a great company in the area to handle our property. Ryan and team brought us that and took care of everything we could possibly need right to the last day when we decided to sell in late 2016. I would highly recommend working with RentalLink!
- Michael .
Professional & Courteous
We have been using Rental Link as our rental management company for the last year. Being a remote landlord (Canada), Ryan Pinsch and his team provided us with peace of mind by being an inclusive company. On our behalf finding the tenant, paying HOA fees, coordinating service for Air Condition maintenance, coordinating to install the window covering in the condo etc. This has allowed us to be stress free landlords. Ryan provides excellent customer service by keeping us in the loop with reminders and updates.
- Shereen .
i was very please with your company the only one to call me back and willing to work with me , thanks for letting us rent a very lovely home.
- Tonya .
My experience with rental link was great and Shannon was very greattach in helping me.
- Judy .
The Best Company
If you're looking for a home in SWFL contact Shannon. She's professional, friendly and follows through! Shannon, thank you for the experience and the assistance!
- Shayla M
Professional and friendly
My experience with rental link was very pleasant. I appreciate how professional and quick of response they are. I would definitely recommend them.
- Sydney B
One word 'FANTASTIC'
I have many rental units and have tried 3 rental agencies prior to trying Rentallink and im telling U from experience this is what ive been looking for experienced, immediate response, tactful, professional, no details missed , they are on top of everything,,, Just fabulous,, im grateful I found this agency,,, 5Stars for sure,, Dee
- Dee .
Angels in Disguise- Highly Professionals who genuinely care
This company has changed the quality and nature of my family's life. Everyone is highly professional, thoroughly and driven to help meet your rental/moving needs. Shannon W. from upon the first showing was an outstanding help and problem-solved with me until she got me into what I wanted. She was honest, direct, thorough, knowledgeable, loving, sweet, and prompt with responding. The entire staff is amazing!!!! From Chelsea, Ryan, and the others. They made me feel as if I was family immediately and they got me into the rental of my dreams. The beauty of it is, when I began to cry, they Chelsea and Shannon wept with me. I love the fact that they are also the management company, and they went above and beyond to meet all my needs. Everything they promised or guranteed it was backed up with precision and accuracy. I got a new professional family, plus a wonderful home that they have walked with me every step of the way. I highly recommend doing business with them, because you wouldn't be disappointed, but you would be satisfied.
-A Overly Satisified Client/New Family Member
- Tilwonda .
Professional and very friendly
Shannon Waylon was great!!! Very helpful at a stressful time trying to find a house to rent.
Thanks Rental Link!!
- Martin .
Very professional, answered all or any questions. Felt wanted my business. It stinks that there was so many of us who wanted the same place and had to fight for it. I'm glad we got it.
- Jaclyn .
Patient, Flexible and Knowledgeable
Shannon was extremely patient with us. My biggest plus was the fact that she answered texts as soon as she could with questions etc. She made arrangements for us to see the apt 2 times so that we could fall in love.
Big thank you to Shannon
- Elizabeth .
Very Good Company
The past year has been great!!!
As a single mother, sometimes we run into different issues in life and Rental link as been the best company yet! No problems at all. Highly professional and caring with their residents. I can't see myself going anywhere else.
From the bottom of my heart!
Thank you and I hope we can continue with success.
- Asia .
Ryan and his staff are great to work with. We are "long distance" and they are always responsive and cooperative. I recommend them highly.
- Nancy .
Shannon Wyland exceeded my expectations
- Charmaine .
Place great tenants and take good care of the property.
I keep handing Ryan and the team more properties to manage, due to the great job they do. I try to make sure, each time I give them a property, it has been renovated to like new condition... all seem to appreciate the A+ condition.
- Clark .
Professional , Avaliable, extreamly attentive, Curtious.
I contacted Rental Link to list my condo in Cape Coral. Which they had leased with in a couple of week's after we contracted with them. They had everything you could possibly want from a management company they had the condo cleaned and painted for a minimal price. I received far more then I expected for rent. They are a all inclusive management team they can handle HOA fees for you. Annual Tax Bills. Handle all issues that stem from rental property leaving you out of the equation if you so choose. My experience was exceptional due to a very experienced Division Manager Ryan Pinsch who went far beyond the call of duty handling things that normally a property manager would not do on his time off. I could not of asked for a more understanding and compassionate gentle man than I received. I recommend this company to all owners of rental properties who are sick of dealing with real estate agency's who are only interested in sales not management. Kudos for Rental Link :)
- Gayle Sharon .
top notch service. Very professional, punctual and respectful organization
We have been using the service's of Rentlink for 3 years and have nothing but great things to report.
Being a Canadian Snowbird, we thought that owning a property in Florida would be a very challenging task, but from day 1, RENTALINK made the ownership and tenancy partnership, smooth and stress free.
The organization was always very professional and kept the owners up to date via email or phone calls, when issues arose.
-The accurate and easy to read monthly statements made it easy to keep track of the balances and organizing for tax documents.
-The contractors and maintenance staff used by Rentalink are also of great quality and worksmanship.
My family rated Rentalink 5 star plus and would definitely use their services in the future.
- J D
Very nice. She did everything she could get me moved in as fast as possible great company will recommend them to anybody that I know that is moving
- shaun .
I've had my ups and downs dealing with agencies like Rental Link. In fact it was pretty tough in the beginning, but recently Ryan Pinsch has been very accommodating. He is genuine with his treatment of me a customer and I'm really glad to know him. Jennifer McNally is doing a wonderful job at keeping me informed and helping me understand. Thank you Rental Link.
- Ted .
Great apartment, great price, great service!
- Clinten .
Staff is very friendly, helpful, and dependable
- Gabriella T
They get me great tenants!
Ryan and his team get me great tenants! My experience has been, if you have good tenants, being a landlord is good business. (Conversely, bad tenants = bad business.)
Ryan has helped me on several occasions with pointers to improve my rental offering. His practiced eye catches little things that I might otherwise overlook.
The folks at Rentallink are always professional, courteous, and responsive. It's been a good business relationship.
- Clark .
I have used rental link for a long time and they do a superb job managing my property. They always keep my best interest a priority. They have kept my property rented out for over 10 years.
- Steven .
Great Management Company
My family and I run a full time real estate investment company and over the past 5 years we have hired many property managers & management companies in various regions of the country. Ryan and the Rental Link staff truly have it figured out and continue to meet our expectations. Their attention to detail and consistent communication is very hard to come by and we highly recommend them.
- Mark .
Very professional, friendly and proactive
I have been dealing with Rental Link for over 3 years. Ryan is very knowledgable, experienced and very professional. They have a commitmnet to providing professional and excellent service.
- Kevin .
Ryan Pinsch is the best property manager i have ever dealt with.
- mick .
Ryan Pinsch is great
We've been with Rental Link for many years & Ryan Pinsch and staff has always been excellent!
- kathy .
Professional management service.
I am very satisfied and highly recommend Rental Link.
- Sasha .
Great Customer Service! Always!
Rental Link manages several units in the condo complex where I rent. (my unit being one of them). I occasionally reach out to them for work order related issues such as a broken blind of a malfunctioning ice-maker. They are prompt, polite and professional and ALWAYS take care of everything that needs to be taken care of. It's an absolute pleasure to deal with Rental Link! Class-A company! :-)
- Michael .
Great Company to work with!!!
It’s a pleasure working with Rental link as they do an outstanding job.
Everything is handled for me from finding a tenant, collecting the rent and just dealing with day to day issues and problems. As a landlord I’m stress free!!
I would highly recommend them.
- Joan .
I have been dealing with your office for the past three years and found that your staff are very ry professional. Best regards
- sam .
Shannon is really nice and answered all my questions. She made the moving process very easy.
- John .
When we purchased a condo in St. Petersburg the Real Estate agent that we were dealing with (here in Canada) recommended that we contact Rental Link for the management services. That day I called Ryan and after short conversation we decided to sign a contract with them. And from that day they have been providing superb service
- Hanna .
The Best property Management Company
My experience with Rental Link has been superb. They set the standard for quality professional service. I currently have a portfolio of 15 properties which they manage and would not consider using any other property management company.
- Richard P
I was very happy to find out when my tenant complained of a broken disposal Rental Link responded and found the malfunction to be a clog and the charges I would have had to pay were reversed and billed the tenant. Danny Bik.
- DanieL .
Rental Link Review
I'm from Canada and own a condo in Sarasota Florida, managed for the last 5 years by Rental Link. My experience with them has been very positive, from finding tenants, collecting rent, taking care of maintenence issues and providing accurate and detailed statements. I have dealt with other management companies in the past and highly recommend putting Rental Link at the top of your lsit.
- Frank .
Always There When You Need Them!
Rental Link is always there when I have an concern, question or need advise. They are always quick with an answer and always put my mind at ease that my condo is taken care of quickly and efficiently.
I have peace of mind and that is important.
- Peter/Suzy .
Very reliable rental management company
Rental Link management company, make sure that both the owner and the tenant are satisfied and happy with the service they offer. Condo always got rented quickly .
Whenever repairs were required , these were done immediately.
- Mary S. .
Great Service from all the staff.
So far we have been very happy with all the people working are rentallink for the service they provide to owners and tenants in a professional way keeping both parts happy and willing to work out any problem.
Keep up the good work.
- Carlos .
Ryan has always been very responsive
- Min .
We have been customers of Rental Link for over 7 years and it has been a worry free experience. Since we live in Naples, FL, it is piece of mind to have Rental Link take care of our property from cleaning to repairs to lease negotiations. We don't have to worry about driving to the property and trying to find reputable contractors to do the work. Rental Link has all the contacts at a very reasonable hourly rate. They oversee what is being done making sure that the work is completed and they know the best contractors.
They are always available to speak with your or call you back promptly or via e-mail and keep you updated on the goings on of the property. They have been a god sent for us and I would highly recommend Rental Link to any homeowner who has rental property and wants piece of mind in making sure that their rental income investment is being taken care of in an efficient and dependable manner.
- Carol and Jack M. .
Worry Free Property Management!
I have been very impressed with the service offered by Rental Link.
They manage the rental of our Florida condo superbly.
They deal with the tenant in all matters from collecting rent to arranging service calls when required. They pay the condo fees, property taxes and keep us informed of anything concerning our property.
They respond very quickly to inquiries that we make and have been invaluable in managing the rental for us.
- Alan .
Always dependable and helpful. I have had Rental Link manage my property for several years, and I'm thankful for all the timely attention given when needed.
- Mary .
Always a pleasure
We've been in a Rental Link managed home for 5 years, and our dealings with them have always been pleasant.
- Dan and Elise .
Top-notch property management team
my feedback is very simple rental link is attentive turnkey operation I have nothing to worry about while they manage my property.
- John .
You guys DO your job!
I don't know what I was thinking buying a property so far away from where I live. I do know this. You will never make it a success unless you have a good, competent, reliable rental management company. Now the rental check comes on the same day every month. We talk once a year. The job gets done. I have one less worry every month.
- David .
Experience with this company
From stem to stern, I have had the best experience with Rentallink.
From the receptionist up, everyone, and I mean EVERYONE, is very professional and helpful. They have a sense of humor but also convey that you are the most important person at that time that you are talking to them. You can't fake this, it is real with this company and I truly appreciate this from them. This sort of customer service can be very difficult to find these days but if you really want to be treated like a worthwhile human being do business with this company. I can promise you, they don't care about your background, color or religion.
A rare company, Rentallink, deserves top honors.
Just call them and you will understand what I mean.
- Carla .
The team at Rental Link is fantastic!
They are very responsive and professional.
I would recommend this service to anyone needed to rent our their property.
- Diana .
I am happy my condo got rented quickly. However I was a bit frustrated when I requested my rent to be deposited into my US account monthly. I have made arrangement with River Strands auto deduct fees from my US account. My instructions
was followed for a few months, then December/14 your office paid all condo fees which
cause an dual payments. It took me 1 week to straighten out the over payments.
- Karen .
Rental link Works
Rental Link so far has done a great job in looking after my condo in Sarasota. I am too far away, in Canada, to be hands on looking after my investment. They have as far as I know rented my place out to a very good tenant who keeps the condo in good shape. Rental Link is precise at distributing my maintenance fees, their management fees, etc., and sending me what is left over every month.
Great job Rental Link! Very happy with your services.
- John .
I like Rental Link. They manage a rental property for me. I live out of state and rely upon them completely in the care and maintenance of the property. It's been almost two years now and I haven't had a single problem with the way they do business.
- Ben .
Rental property investmet in USA made easy for Canadian investors
My wife and I purchased in a property in Florida for investment 3 years ago. Rental Link were looking after the property since. We do not get involved at all in the renting process or the maintenance of this property. We get the rental income deposited in our account every month. We are very pleased with Rental Link services and sincerely recommend them for any investor or property owner to look after their interest in Florida. Thank you Rental Link for making our investment work for us.
- Hussam .
Answers all question in a timely manner thank you
- M .
Rental Link out did themselves
I had been with Rental Link before. I was fortunate to have the manager, Ryan Pinsch, deal with me personally and he was more then happy to do this and not pass me to another agent. Ryan actually gave me a better deal then I had with Rental Link before. It was like I was his first and only client. He litterally bent over backwards taking care of me (seeing I was going through a marriage separation) making sure I would be totally at ease with the managmenet skills of his company. I really believe they have my best interest at heart and I thank Ryan Pinsch for that. Well Done!
- EDWARD .
Todd and his staff do an excellent job with all that pertains with my investment property. Being in Canada and knowing that my property is in good hands is a great feeling. I would highly recommend Rental Link!
- Tony F
Our dealings with Rental Link have always been pleasant and they are always quick to respond to our requests. We rely on their expertise whenever we have to make a decision about our rental unit. We are extremely pleased that we have chosen Rental Link as our property management company.
- Karen .
They care !
Competent service, caring for owner's needs and always offering solutions in a timely manner.
- Peter .
I am pleased with your service, thus far...Todd Lewis is amazing..He is doing a fantastic job...no complaints yet..
- Robert .
Great service - professional and responsive
We are very pleased with the service and support we have received from the Rental Link Team.
The Team has become an excellent resource for us and takes the worry out of owning, and renting, a property that is far from our home.
Ryan and his Team are a pleasure to deal with - always courteous, professional and responsive.
We highly recommend this organization.
- Gail .
Great Service, Quick, and Professional
I was tasked with trying to find a rental unit in the Fort Myers area with-in a week. The team at rental link, mostly Shannon Wayland, was very quick to respond to my questions regarding different units. When I did settle on a unit Shannon was able to get everything processed mostly through email and fax, which helped considering I was in a different county at the time. I was able to get everything processed and approved in a very timely manner, Shannon even contacted the HOA to inform then of the need to rush the approval process. Overall, I was very satisfied with the services of rental link.
- Adam .
Great customer service all around
We have been Rentalink clients for three years. As snow birds from the great white north we call Canada, managing our Florida rental property from this far north seemed impossible until were introduced to Rentalink. Staff at Rentalink reassured us that our investment would be safe and secure and that they were in place to make sure that the ownership of the property would be a stressfree one.
The property was leased within 10 days of vacancy and we have had the same tenant for three years and counting.
We have also recomended Rentalink to other homeowners and will continue to do so without hesitation.
5 stars plus customer service.
Keep up the great work
- J D
Best service !
Rental link has always provided myself and my referrals with the best care and service.
They managed and helped me get my condo prepared for my next tenants . Working within my budget and overseeing the job was completed to my standards. They screened and placed only the best of tenants.
They will go beyond their job description to ensure total customer satisfaction.
- Diana .
Very good property management
Have been a customer for over 4 years and have received excellent service. The company is prompt at responding to any questions. Have only had two different renters over this period, but Rental Link was fast in making necessary repairs to the unit, and in finding replacement tenants. I am fully satisfied with their service.
- Philip .
Best rental service agency in Florida
We have had nothing but the best customer experience with Rental Link. Very professional, great service and complete support. I have and will continue to refer my friends and associates to Rental Link.
- Phil .
Todd is real good. Nice and personable.
- Jerry .
I've had Rental Link managing three of my properties in Florida for a total of 5 years now and would highly recommend them to landlords looking for a professional property management company.
As I live at a distance to my properties, their contact with local contractors and businesses is invaluable to me.
I know that Rental Link is only a quick call or email away if/when problems arise and/or a new tenant is needed.
- Scott .
Excellent Property Managers
Rental Link has been managing several properties for us for several years now and we have nothing but good things to say about them. They are a very professional team
- GRACE F
Excellent, efficient and personable service. Always looking out for you, and the community as a whole. When I have reached out with questions, the response time has been a day or less.
Keep up the exemplary performance...
- Eric .